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  • Report:  #9651

Complaint Review: Photopoint and Pantellic

PHOTOPOINT: ON FRIDAY PM ALL PICTURES ON EBAY AUCTIONS WERE GONE

  • Reported By:
    Mission Viejo ca
  • Submitted:
    Wed, December 19, 2001
  • Updated:
    Wed, December 19, 2001
  • Photopoint and Pantellic
    Nationwide
    U.S.A.
  • Phone:
    WWW.photopoint.com
  • Category:

I had about 63 items on Ebay with all pictures from Photopoint, when someone wrote and said they couldn't see my pictures, I went to look and none were there. I could not reach Pantellic in Canada, couldn't get on the sight of Photopoint where I had 225 pictures that are now gone.

This had happened the week before with a few pictures,they never explained why, they never wrote just a blanket statement they were extending everyone's subscription for a month for the inconvenience.

They never notified anyone obviously, they had everyones money, pictures and not even the courtesy to warn anyone. I had to end all my auctions prematurely and re-list them all, not only was it costly to do this with Ebay, but it cost me Friday and Saturday night sales, 2 weekends before Christmas.

I was one of the idiots that said we should support them when they asked for payment because we had used the sight for free.

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