Complaint Review: Picture.com

It looks like I, too, have fallen for picture.com's scam of ordering the Endless Journey's book, having the money immediately withdrawn from my bank account more than a year ago, and no book to show for it. I did order and receive my two submitted photos mounted on a plaque, and those look nice (surprisingly enough). I also joined their "club" as it were. Like others I have now been reading about, I had been inundated with emails. I rec'd two letters (one for each photo) asking for a signature and permission to publish those two pics in this book. It also asked for add'l money if I wanted to have add'l info on the pics added in the book, but I opted to not do that. The odd thing is, even though I ordered the book based on the first picture I submitted, my second pic was also offered to be part of this same book, thus why I presume I rec'd the two letters I just spoke of. However, even after I sent both permission slips back, I still kept getting emails on the second picture (nothing ever rec'd on the first one after that) announcing it will be published in the book, pay $69.95 to get a copy of that book, etc. Among many other things I kept getting from them (the Vegas trip, the awards, etc), my inbox was getting daily emails. I fell for it and although I did receive a couple of the things I've ordered since I ordered that book, I'm afraid I may never get that book, and doubtful I'll get my money back. Calling the long-distance number that was listed previously only yielded endless hold times.

Karen
West Saint Paul, Minnesota
U.S.A.