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  • Report:  #1083612

Complaint Review: pimsleur approach

pimsleur approach Deceptive about the price of their product Philadelphia Pennsylvania

  • Reported By:
    Honest Abe — Washington DC Dist of Columbia
  • Submitted:
    Wed, September 11, 2013
  • Updated:
    Wed, September 11, 2013

 Just realized that the language CD's I bought two months ago were $240 more than I thought they were. I have no idea why a reputable company with a decent product can't just come out and say - hey our product is $260, do you still want it? That would allow me as a consumer to make a fully informed decision. Now I have to return the CD's and hope that this horribly dishonest company doesn't charge me $64 a month. I didn't need their hidden financing plan, I needed an good product at a decent price. Now I just think they are scum. And please, what ever you do, don't bother with the vocabulary flash cards, they are useless. 

1 Updates & Rebuttals


Ken

Colorado,

Here's something you must have "missed"..on their home page...

#2Consumer Suggestion

Wed, September 11, 2013

"By clicking below, I'll be charged $9.95 and agree to the adjacent purchase programs and Terms and Conditions."
Here are those DIRECTLY adjacent Terms and Conditions (hard to miss)...
"Pimsleur Rapid Fluency Purchase Program: One month after you receive your Quick & Simple you'll begin receiving 30 day trial copies of
advanced Pimsleur courses in the language you selected. Each course is yours to try for 30 days.
You'll receive a new course once every 60 days. For each course you keep we'll bill you in four
monthly payments of $64. Remember, there's never an immediate obligation to buy any course because of the 30-day trial period provided with each shipment. And you may cancel future
shipments at any time by calling 1-877-802-5283. See Key Details"
You CANNOT order the trial set without agreeing to the Terms and conditions..You did do this didn't you? What, exactly, needs to be done about it?
It isn't even morally wrong as the terms are very hard to miss and are very concise...YOU screwed up and want to blame someone else.
NO Ripoff here.

 

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