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  • Report:  #1162931

Complaint Review: Pimsleur Approach

Pimsleur Approach Internet Order LLC Deceptive Scam Hidden in Order Confirmation Email Philadelphia Pennsylvania

  • Reported By:
    Marcia — California
  • Submitted:
    Thu, July 17, 2014
  • Updated:
    Fri, July 18, 2014

My complaint is similar to most everybody else here.

I purchased the $9.95 Portuguese Course from them. When I got an email confirming my order, I didn' read the fine print hidden in a huge paragraph with information you think you had already seen before you made the purchase. Who would know!? Now you have to watch for scams before, during and after you make a purchase.

One month later, I got an additional package and U$ 68 off of my bank account.

Just a reminded, before I made the purchase, none of this was mentioned; unless in very small and hidden fineprint.

As soon as I got the additional package I called canceling it and shipped the package back. Unfortunatelly, for me, the package got "lost" in the mail. And we did not keep the tracking number...

Now we are paying every month $ 68 of our money for something we never WANTED to have and do NOT have.

Thanks International Order LLC!

1 Updates & Rebuttals


Ken

Colorado,

Guess you also missed this...

#2Consumer Comment

Fri, July 18, 2014

Just below the trial order form is the following:

By clicking below, I’ll be charged $9.95 and agree to the adjacent purchase program Terms and Conditions.

Here are those Terms and Conditions prominently located just below and left of the order form.  They’re not even in “fine print.”

† PIMSLEUR RAPID FLUENCY PURCHASE PROGRAM:

One month after you receive your Quick & Simple you'll begin receiving 30 day trial copies of advanced Pimsleur courses in the language you selected. Each course is yours to try for 30 days. You'll receive a new course once every 60 days. For each course you keep we'll bill you in four monthly payments of $64. Remember, there's never an immediate obligation to buy any course because of the 30-day trial period provided with each shipment. And you may cancel future shipments at any time by calling 1-877-802-5283. See Key Details

 

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