Complaint Review: Pimsleur Approach

Okay, so most of the people who have had this problem have had the same one I have had:
Saw a sweet add about learning languages quicker and more effectively. I watched the whole lengthy clip and considered purchasing the $10 CD. I was looking for a good effective method to learn Japanese. I got the set in the mail not long after. But a couple of months later I got something else in the mail. I had been ordering presents for Christmas at the time so I was expecting it to be something else. When I found it was some Gold edition to what I ordered, I thought it completely nuts. I always make sure to read what I order and what comes in the mail and there was no indication that I needed to pay extra for these or send them back.
This month, I got a demand letter asking for $256. What the heck!? I finally contacted them and found out what they wanted. No way was I going to pay that much for something I not only didn't order, but something that they refused to return. I hadn't opened either the Gold set or the regular and I was 100% willing to have them sent straight to them that second. But no, they declined. So I contacted them again and again, and told them that I had no money on my account, which was true, then at that point they were asking me to beg to my family members for the money. What kind of people are they??
I have ordered a new card because of this. I have bills to pay, and I have to receive warning of this stuff. *Don't trust these people. They may try to convince you otherwise.*