Pimsleur Approach Language Recurring Credit Card charges ,Promotional price is NOT a 1 time charge!!!, Internet, Pennsylvania
I ordered a promotional language learning CD. I thought it would be a 1 time charge! They are still billing me, and they plan to continue. This may not be legally wrong, but it is morally wrong. I am prepared to go as far as a class action law suit!!!! This site may help, the BBB may also help. I am extremely angry over this. Calling them is a waste of time. If you don't return it in the first month, they try to collect. If I wanted to be dishonest, I could have copied it and returned it the same day. I wasn't trying to be dishonest. This ain't right, and something needs to be done about it!!!!!
3 Updates & Rebuttals
Ken
Colorado,USA
Yes, YOU did screw up....
#4Consumer Comment
Sat, March 09, 2013
"Did I screw up?"
Also, I DO NOT work for them or any of the other almost fifty companies I've been accused of working for.
I predict, you'll have more problems of this kind, as you're sure not willing to admit where the trouble lies.BTW, it's NOT necessary to "Dig through" their site to find the Terms...in fact, you'd pretty much have to be blind to miss it.
WRPierre2
Louisiana,United States of America
Did I "Screw Up"?
#4Author of original report
Fri, March 08, 2013
I'm glad you dug through the site and found how very upright and forthcoming they are in regards to the recurring charge. I have a product I do not want. I'll gladly send it back, now stop taking my money. If you don't stop taking my money--now that's "screwed up".
Ken
Colorado,USA
I found this on their order page....
#4Consumer Suggestion
Fri, March 08, 2013
"By clicking below, I'll be charged $9.95 and agree to the adjacent purchase programs and Terms and Conditions."
Here are those DIRECTLY ajdacent Terms and Conditions (hard to miss)...
"Pimsleur Rapid Fluency Purchase Program: One month after you receive your Quick & Simple you'll begin receiving 30 day trial copies of
advanced Pimsleur courses in the language you selected. Each course is yours to try for 30 days.
You'll receive a new course once every 60 days. For each course you keep we'll bill you in four
monthly payments of $64. Remember, there's never an immediate obligation to buy any course because of the 30-day trial period provided with each shipment. And you may cancel future
shipments at any time by calling 1-877-802-5283. See Key Details"
You CANNOT order the trial set without agreeing to the Terms and conditions..You did do this didn't you?What do you want the BBB to do for you? What, exactly, needs to be done about it?
It isn't even morally wrong as the terms are very hard to miss and are very concise...YOU screwed up and want to blame someone else.
NO Ripoff here.