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  • Report:  #1156420

Complaint Review: Pimsleur Approach

Pimsleur Approach pimsleurapproach.com Terms and condtions not disclosed at time of purchase Philladelphia Pennsylvania

  • Reported By:
    Tim — Devils Lake North Dakota
  • Submitted:
    Sat, June 21, 2014
  • Updated:
    Sat, June 21, 2014
  • Pimsleur Approach
    Philladelphia, Pennsylvania
    USA
  • Phone:
    888-460-6933
  • Category:

In small print above a purchase confirmation button is a declaration "By clicking below, I'll be charged $9.95 and agree to the adjacent purchase program terms and conditions", but searching their site, I could find no such document.  I am expected to agree to terms that are never disclosed to me.  Searching for the terms using a popular search engine only revealed a number of complaints from people who proceeded to click, but no such actual document.

1 Updates & Rebuttals


Ken

Colorado,

Funny you didn't find it there...

#2Consumer Comment

Sat, June 21, 2014

Just below the trial order form is the following:

By clicking below, I’ll be charged $9.95 and agree to the adjacent purchase program Terms and Conditions.

Here are those Terms and Conditions prominently located just below and left of the order form.  They’re not even in “fine print.”

† PIMSLEUR RAPID FLUENCY PURCHASE PROGRAM:

One month after you receive your Quick & Simple you'll begin receiving 30 day trial copies of advanced Pimsleur courses in the language you selected. Each course is yours to try for 30 days. You'll receive a new course once every 60 days. For each course you keep we'll bill you in four monthly payments of $64. Remember, there's never an immediate obligation to buy any course because of the 30-day trial period provided with each shipment. And you may cancel future shipments at any time by calling 1-877-802-5283. See Key Details

How did you manage to miss this?

 

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