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  • Report:  #1100245

Complaint Review: Pimsleur Approach

Pimsleur Approach Spanish Sent material I did not order and I had to pay to return or they where going to charge my credit card. Philadelphia Pennsylvania

  • Reported By:
    Lee — Temple Texas
  • Submitted:
    Mon, November 18, 2013
  • Updated:
    Mon, November 18, 2013
  • Pimsleur Approach
    2811 Southampton Rd.
    Philadelphia, Pennsylvania
    USA
  • Phone:
    877-802-5283
  • Category:

I order a Spanish language course that sold as being able to speak spanish in 10 days. I received the cds. Then later was sent another set of cds that where in addition to the ones I had wanted. 

Indicating that my credit card would be charged for for these cds and additional ones if I did not cancel. I did not want or order these additional cds. Now I am stuck with returning them at my expense and hoping they cancel.

I am now out my time and money to return and post this , hoping others will not fall into similar trap. I like the internet but there are businesses like this that makes it difficult to make sure you don't get ripped off.

2 Updates & Rebuttals


Lee

Temple,
Texas,

Response to Individual Saying I did't read fine Print

#3Author of original report

Mon, November 18, 2013

You must not have looked at the other 100 postings on this site about the deception. I only wanted to try the course that was about 10.00 dollars. It just cost me over 15.00 dollars to return what I didn't want. So your wife was happy with the courses, well good. Mabe she can respond to this in spanish.

 


Spanish Students

Yellow Springs,
Ohio,

Read the offer

#3General Comment

Mon, November 18, 2013

 My wife went through the entire Pimsleur Spanish program and was very happy with it. You responded to an offer and apparently did not read the terms of that offer. That's not Pimsleur's fault. Their website states (accessed 11/18/2013);

Rapid Learning Program: One month after you get started with your Quick & Simple you'll
continue by receiving 30 day trial copies of advanced Pimsleur courses in the language you
selected. Each course is yours to try for 30 days. You'll receive a new course once every 60 days.
For each course you keep we'll bill you in four monthly payments of $64.
Simply pay the return
shipping cost for any course you return. Remember, there's never an immediate obligation to buy
any course because of the 30-day trial period provided with each shipment. And you may cancel
future shipments at any time by calling 1-877-802-5283. See Key Details.

==

I think that's pretty clear.

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