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  • Report:  #787755

Complaint Review: Pimsleur Approach

Pimsleur Approach Stroll Apparently signed me up for language program I did not agree on. Internet

  • Reported By:
    Bill — Neenah Wisconsin United States of America
  • Submitted:
    Wed, October 12, 2011
  • Updated:
    Thu, October 13, 2011

I ordered a Quick & Simple - Spanish - CDs course from Pimsleur.  The cost was $9.95 and I paid online with my VISA card.  When I finally received the cds I discovered I would be getting more in the mail periodically for which I'd have to pay more.  I did not knowingly sign up for this.  I sent an email to customercare@pimsleurapproach.com to complain.  I told them I had not opened the cds and wanted to return them for a refund.  So far I have not gotten a response.

1 Updates & Rebuttals


Bill

Neenah,
Wisconsin,
United States of America

Problem Resolved

#2Author of original report

Thu, October 13, 2011

Pimsleur/Stroll resolved my complaint by cancelling all future deliveries for which I thanked them.

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