PimsleurApproach.com Internet Order LLC Unauthorized Credit Card Charges, Internet
Last August (2012), I ordered a language course through Stroll Pimsleur Approach for $9.95 after seeing advertising online. A few months later, I received another package from Stroll Pimsleur Approach from which I did not request. After checking my credit card statements today, I found out that Stroll Pimsleur Approach charged me $64.00 on the following dates: 10/09/2012; 11/08/2012; 12/09/2012; 12/17/2012; 01/07/2013; 01/16/2013; 02/14/2013; 02/15/2013. Totaling: $512.
I contacted Stroll Pimsleur Approach this morning inquiring about these charges. The operator at the company told me that there was a 30-day free trial offer they included with my initial purchase. Since I did not cancel out of the free trial, I was entered into a subscription for something I did not ask for. I told the operator to cancel my subscription and ask for an RMA # to return one of the three un-opened packages I received from them. Also, I don't understand why I was being charged twice each month since December 2012.
Companies like this are Fraud and Nuisance to consumers. Their business practice should be an indicator on whether they should be allowed to continue operating. They should be put on probation or have their business license revoked.
2 Updates & Rebuttals
Harry
Martinsville,Virginia,
That may be true, but.....
#3Consumer Comment
Mon, March 18, 2013
In response to the "rebuttal": I also got burned by Pimsleur. That "agreement" is buried in a bunch of boilerplate and graphics I'm sure is designed to confuse the consumer so he/she inadvertently orders the monster overpriced package. You might be interested in their "deal" because you are elderly and perhaps visually handicapped; the advert says " just listen". Pimsleur is definitely a rip-off.
Ken
Colorado,USA
Gee, Frank, this all could have been avoided if you had read the terms and conditions you agreed to..
#3Consumer Suggestion
Sat, March 02, 2013
Pimsleur Rapid Fluency Purchase Program: One month after you receive your Quick & Simple you'll begin receiving 30 day trial copies of advanced Pimsleur courses in the language you selected. Each course is yours to try for 30 days.
You'll receive a new course once every 60 days. For each course you keep we'll bill you in four monthly payments of $64. Remember, there's never an immediate obligation to buy any course because of the 30-day trial period provided with each shipment. And you may cancel future shipments at any time by calling 1-877-802-5283. See Key Details
This is on the order blank page.... "By clicking below, I'll be charged $9.95 and agree to the adjacent purchase program terms and conditions.."
Guess you somehow missed this in your zeal to get a "deaL."
"Companies like this are Fraud and Nuisance to consumers. Their business practice should be an indicator on whether they should be allowed to continue operating. They should be put on probation or have their business license revoked."
What is the fraud and why should they be put on "probation" or have their business license revoked?
NO Ripoff by them, you Ripped yourself off, and NO I don't work for them and think their products are over-priced.