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  • Report:  #1533667

Complaint Review: Pinnacle Home Services

Pinnacle Home Services Sacramento Jim Lopez, Jaime Lopez, Pinnacle Pest, Foundation Fixed Sold me a service I didn't need, misrepresented their service, breach contract, damaged property Sacramento California

  • Reported By:
    Gregs — Sacramento California United States
  • Submitted:
    Wed, August 07, 2024
  • Updated:
    Wed, August 07, 2024

I'd stay far away from Pinnacle home service, aka Pinnacle Pest Control aka Foundation Fixed in Sacramento, Calif., In summary I was basically scammed by the owner Jim Lopez aka Jaime Lopez. Duped, into buying into their service that I didn't need full of false promises. The results they promised both verbally and in their contract were not delivered and unachievable based on the product manufacturer specs. They damaged property and breached their own contract.

Total ripoff!

For a sinking foundation/stem wall, they said raising my sub-floors with crawl jacks would handle it. Any engineer, professional foundation company or anyone who knows about structural weight distribution would tell you that is not possible, but how was I supposed to know? I trusted this company as the "expert" and I lived out of State.



They took advantage of a homeowner.

My floors were level and ready to lay flooring down, before they distorted the flooring and caused it to become un-even by installing crawl jacks. Then he claimed they needed to lift them more! The room that was the worst was a huge bell curve in the middle of the room, causing about a 3" slope from the center of the room to the outer wall. How can this guy claim he wants to raise the floors more? 

This man is dangerous!

 

Said they would fix cracks, bait and switch to saying half of cracks from inside. I have contacted the CSLB and recommended a license suspension. Caused thousands of dollars in lost rental income and delays in the project costing more money.


Jim Lopez (Pinnacle Home Service/Foundation Fixed) either knew beforehand that this cockamamie idea of his would never deliver what he promised because crawl space jacks are NOT designed to lift the foundation but to support sagging floor, or he had no business working on foundational structure work. What he sold me was a lie and I was duped.



Permits are the responsibility of the contractor and they pulled no permits nor submitted any plans to an engineer to verify their plans.  They were very deceptive and misleading, and engage in un-ethical business practices. I do not recommend working with this company.

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