Complaint Review: Pistol Accents

For a company that states (see quote) they’ve certainly fell short.

“We love to talk!
We're not afraid to talk to you. Need help or just don't like placing orders over the Net? Contact Us. The easiest and quickest way to contact us is via email sales@pistolaccents.com

This site was started because of the difficulty of finding quality gun parts and accessories. We will always give you the best price we can and not charge over the top prices on shipping to make up the difference.”

I initially ordered a replacement gun barrel from them on 30Nov2016. After receiving confirmation of the order I didn't receive any other emails regarding shipment of the product. On 15Dec16 I emailed them asking for the status of my order, no response given. After another week I called them a few times and finally received an email on 28Dec16 stating "We have a stainless available no black yet. Hopefully within the next week. Sorry for the delay:" I responded "Thank you for getting back to me. I look forward to hearing from you next week." I never heard anything back and sent another email on 16Jan17, 8Feb17, 19Feb17, 1Mar17, and 15Mar17 with no return emails. I called them 17Mar17 and left a voicemail asking them to call. After the last correspondence on 28Dec17 I began asking for a refund on 8Feb17. I've had no return to any of my attempts to get in contact with the company.