Complaint Review: Pivotal Payments

http://www.conveniencestores.ca/index.php?option=com_content&view=article&id=333%3Acode-of-conduct-for-credit-and-debit-card-industry-in-canada-in-effect&catid=40%3Accsa&Itemid=100076

Please open this link and lets all do something about Pivotal!!!

We signed the contract with Pivotal in 2009, in 2010. we noticed that rates are changed, after we called to complain, rate was changed back, but no reimbursement was given for previous 3 months, 2 months later rate was changed again .all these changes were done without any notice

In 2011 we cancelled our contract, since we found out about code of conduct due to many problems, but main one was these rate changes.

One year later in July 2012. Pivotal charged our business account $40 000.00 without letter, statement, phone call, receipt

We have filled a complaint with Financial Consumer Agency and we are working with our lawyer on the next steps.

I think there is nothing more to say then we have to do something, i was reading comments on http://www.ripoffreport.com about Pivotal and it made me sick.

• $40 000.00 is a lifetime saving for an average working familyand these crooks stole that much for a cancellation fee!
• how can someone access your bank account 1 year after cancellation?
• i will not rest until this stops!
• is there law in this country that protects us from these frauds?