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  • Report:  #937533

Complaint Review: Pivotal Payments

Pivotal Payments Inc. Poor customer care, rip off with contract, can't wait until I can leave. They only care about ripping you off in the short term and not the long term , Internet

  • Reported By:
    kagalli — Houston Texas United States of America
  • Submitted:
    Thu, September 06, 2012
  • Updated:
    Tue, October 05, 2021

Pivotal Payment is like the worst credit card processing company I been with and I haven't known any company that is like them. Their 3 year contract locks you in and when you want to cancel its not just the monthly fee plus how many month you have left on your contract! Its your average processing amount times how many month you have left. So if you give them $300 dollars a month for the fee, they will use that. I cancelled with other company before and none of it is like this. They never say anything about this cancellation crap. They don't care if you are small or whatever. They don't want to work with you. Their customer service is so bad. I can't wait until my 3 years are up with them and cancel my contract! Business should all be aware of them.

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