Complaint Review: Pivotal Payments

This is the level of frustration that i am writing something bad the first time about Pivotal payments as No one is there to help. except reporting about this company who is trying to make consumers hard money very easily. I have no contracts what so ever as originally when i signed up was POS card systems and I have in writing from that Managing director  Brian Anderson of POS card systems says " No contracts, NO annual fees, No cancellation fees. and i am using the  Pos card systems processor since last 6 years when this company Pivotal Payments came in this picture, took over this company POS card systems last year and i was under impression that everything remains the same.

Now when i want to get out of this processor i called to cancel the Dedication dept first i talk to Katherine oh my she was so rude saying you can't cancel you are under contract and cancelling will be over $3000 and i said i have no contract she said fax that copy and we will waive the cancellation fees and next day i talked to Jesse her supervisor and faxed that copy of that previous POS card systems and Jesse says its not valid and he also said stop calling our office and you can complain anywhere you want we really don't care. there was another shocked NEWS i was so fustrated i went on the internet and researched about this company and I saw all this bad reviews that made me aware that this company is trying to make easy money out of everyone and the other day i called Daniel Aitken the managing Director of Pivotal payments. he apologize and said will get back to me soon.

 Never call back and I reported to BBB and writing this ON RIP OFF.COM and will spread this everywhere as i can. everytime you call Dedication dept have different answers so i have a feeling they have trained their employees to not to care about their customers. I am really not satisfied with this treatment and taking our money away.. open ROBBERY, CHEATERS, LIERS AND I AM SURE PIVOTALPAYMENTS WILL END SOON AS GOD WILL TAKE OF INNOCENT CUSTOMERS. No one in this company is willing to help looks like you are in Jail for 3 years.