Complaint Review: Pivotal Payments

Pivotal Payments has lousy customer service. Once I realized that they werent going to
save me the money promised on my credit card fee processing they werent
willing to match the savings I was receiving from my current credit card
processing company. The only thing they wanted to do was offer me a gas or
restaurant voucher for $50.00 Whoppee!!!

Then when I asked to be terminated they said it would be a $650.00 early termination fee. They
sent me a form to complete to terminate which I did not return because I was
still trying to figure out what to do about this poor decision I made to change
companies and they automatically withdrew $650.00 from my checking account
(making an over draught on my account) without notifying me. They said they
sent me a letter and called neither of which I received.

I strongly encourage researching this company before doing business with them I now
realized too late about all the complaints and lawsuits with this company. I
really regret not checking them out first and it was a very expensive mistake!!!