Complaint Review: Pizza Hut

I've ordered pizza from PizzaHut.com for a couple years now. The site works by taking your order and forwarding it to your local pizza hut for delivery. I used it from several locations in the Chicago area and received delivery from several different pizza hut locations without any problems.

When signing up for the service, as with most sites, you have to agree to their privacy policy and terms of service. Their privacy policy explicitly states that there is an "Opt-In" procedure if you wish to be contacted by pizza hut with special offers, etc.

Well, today they called my cell phone to annoy me with a barely audible machine-recorded message telling me all about their great pizza. Of course this is at my expense, since I'll have to pay for the cell-minutes they wasted.

To make this worse, all of my phone numbers are listed in the national do-not-call registry and I most definately did NOT Opt-In!

I'm sure they're doing this to all of their other customers too!

Eric
Vernon Hills, Illinois
U.S.A.