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  • Report:  #221869

Complaint Review: Pizza Hut

Pizza Hut ripoff found a hair in my pizza Madison Tennessee

  • Reported By:
    madison Tennessee
  • Submitted:
    Thu, November 23, 2006
  • Updated:
    Sun, June 17, 2007
  • Pizza Hut
    Gallatin Rd (due West Plaza)
    Madison, Tennessee
    U.S.A.
  • Phone:
    615-860-3800
  • Category:

My girlfriend order a pizza from pizza hut in due west plaza shopping center in madison tn. We were eating and found a hair in our pizza.So we called the store and they were very sarcastic about the situation in asking everyone who has the longest hair. finnally they said they would replace the pizza, without giving a refund.This is obsurbed that these people don't wear hair nets.

Daniel
madison, Tennessee
U.S.A.

3 Updates & Rebuttals


Aaron

Townsend,
Tennessee,
U.S.A.

OBSURBED?

#4UPDATE Employee

Sun, June 17, 2007

What the hell is OBSURBED?

Did you actually mean ABSURD?

From time to time things like this do happen in the food industry. You're going to find a hair from time to time. It just happens. It's not the end of the world. It's not cause for starting a free-for-all either. I can assure you that it wasn't a personal attack on your well-being.

Sounds to me like this Pizza Hut actually handled things correctly by replacing the food that you ordered.

As far as the sarcasm goes, I would like to know what was actually said. This is where you can jerk a knot in Pizza Hut's rear.


Clinton

Scottsdale,
Arizona,
U.S.A.

Hair net rules

#4UPDATE Employee

Sat, February 24, 2007

Pizza hut has a rule that all employees except managers where hats. If a employee does not have a hat a hair net would be required.
I am sorry that they did not treat you with respect about it. Not all pizza hut run so poorly.


Josh

Sedalia,
Missouri,
U.S.A.

Hair Nets - A Requirement

#4UPDATE Employee

Sat, January 06, 2007

Hair nets are a standard requirement at all PizzaHuts. My suggestion (if you know for a fact that they are NOT WEARING them) call your local healt board and file a formal complaint. I will tell you that hair nets do not stop 100% of hair from falling on food. They do a good job, but not perfect. That is my suggestions because people who don't wear them, make a bad impression on customers. I am extremely customer focused, that is why I hope to run my own PizzaHut soon. I hope this situation gets resolved.

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