Placesettings.com Non Receipt of Goods and Definite Lack of Customer Service Internet
I think this statement should be getting old, as I now see so many others with the same problem. However, I am also a victim of fraud from Placesettings.com.
I placed an internet order with Placesettings.com for some Lenox china at the beginning of November 2007. After two weeks, I contacted "Customer Service" to find out the shipping status. At that time I was told that my order would take 2 to 4 weeks. At 3 1/2 weeks and 4 1/2 weeks, I tried again several times using both emails and calling to their company phone number (aka, answering machine) and was completely ignored.
At 5 weeks, I emailed them to cancel the order and that I was contacting the fraud department of my credit card company. The company finally responded that (1) I couldn't cancel my order and (2) orders take 4 to 6 weeks to complete (unlike their earlier email of 2 to 4 weeks).
Obviously, I was not going to get my order of china. All I can say it thank heavens I used a credit card for this purchase. Next time I will check with Ripoff Report before ordering from companies I do not know.
Kathy
Seattle, Washington
U.S.A.
5 Updates & Rebuttals
Kathy t
Lake Forest Park,Washington,
U.S.A.
Placesettings - No Credit Issued as Claimed
#6Author of original report
Sun, January 20, 2008
On Jan. 17th, an employee of the company, Placesettings.com, wrote that a credit was issued. This is not correct. My credit card company has refunded my money due to my complaint, not because of any actions from this company. I can't believe that they have the audacity to say they issued a credit.
Kathy t
Lake Forest Park,Washington,
U.S.A.
Placesettings - No Credit Issued as Claimed
#6Author of original report
Sun, January 20, 2008
On Jan. 17th, an employee of the company, Placesettings.com, wrote that a credit was issued. This is not correct. My credit card company has refunded my money due to my complaint, not because of any actions from this company. I can't believe that they have the audacity to say they issued a credit.
Kathy t
Lake Forest Park,Washington,
U.S.A.
Placesettings - No Credit Issued as Claimed
#6Author of original report
Sun, January 20, 2008
On Jan. 17th, an employee of the company, Placesettings.com, wrote that a credit was issued. This is not correct. My credit card company has refunded my money due to my complaint, not because of any actions from this company. I can't believe that they have the audacity to say they issued a credit.
Kathy t
Lake Forest Park,Washington,
U.S.A.
Placesettings - No Credit Issued as Claimed
#6Author of original report
Sun, January 20, 2008
On Jan. 17th, an employee of the company, Placesettings.com, wrote that a credit was issued. This is not correct. My credit card company has refunded my money due to my complaint, not because of any actions from this company. I can't believe that they have the audacity to say they issued a credit.
Placesettings.com
Matthews,North Carolina,
U.S.A.
Credi Issued.
#6UPDATE Employee
Thu, January 17, 2008
We are not in the business of defrauding people. We have been in business since 1987. We try to make all customers happy, but this does not happen.