Complaint Review: Placesettings.com Robert Marossy Karen Marossy

This company, PlaceSettings.com, and its owners, Robert and Karen Marossy, are a total fraud.

My experience is the same as that of many others -- I ordered Wedgewood china from them in early April 2008, and immediately paid approximately $320 to them through PayPal. They acknowledged my order but nothing was sent.

I e-mailed them in late April asking if they had sent the order. They replied that the china was "on backorder at the factory at least 4-6 weeks with the emphasis on the at least". I replied asking them to cancel the order and refund my money since I could not wait that long. They immediately acknowledged the cancellation but did nothing about refunding my money.

I have e-mailed them several times but received no response. As of early June their web site is no longer active, and the e-mail address they had been using (plcsttngs@aol.com) had been terminated. I found another e-mail address (plcsttngs2@aol.com) to which I sent one last demand. By now that one too has probably been discontinued.

I have filed complaints with PayPal and the North Carolina Attorney General's Office, and will shortly contact the Matthews police and others.

I urge all who have been scammed by these people to make complaints to everyone you can think of, and especially to file a complaint with Ripoff Report. If there is a class action law-suit filed against them, Ripoff Report will let you know and you can take part in it -- maybe get at least some of your money back.

Valerie
Lake Bluff, Illinois
U.S.A.