Complaint Review: Planet 7 online casino

 I made an account with the online casino in hopes to play and win a little money. So after making my account I deposited the minimum amount of $30 or $35 I can't remember, anyways I played slots and blackjack and lost it quickly, no big deal. I took my loss and went about my life. A week or so later I get a bonus players card in the mail worth $50 of play, so I thought, "sweet maybe I can redeem myself and win my money back or more." The players card simply stated the online casinos it was good for including planet 7 of course. So already having an account I put in the code to redeem my money and start playing. I was aware of the minimum $100 withdrawal. After plating blackjack for a few hours I finally got up to $100 in my account and decided to withdraw and requested a check. I waited and waited for weeks and logged back in to check if it went through and was being sent. It said withdrawal pending so I contacted them through their email address posted on the site asking about my check. They get back to me saying I need all this stuff like copy of an id, copy of card used, a utility bill, and an authorization from before they can send my money. I thought, "Wow, they sure are making this difficult to get my money that I won..o well, I'll send them what they are asking for." Then, I get another email from them after getting ready to send all of my info saying my withdrawal is void because I didn't play the allowed games for the players card. ??What the hell? Nowhere did I see that blackjack wasn't allowed for the players card and why would they let me play thinking I won? After waiting weeks thinking I was going to receive a $100 check in the mail they tell me this? That I won't be getting it? They said they told me the rules for the players reward card I received: The rules for your Players Rewards Card: - 2 times maximum cash out (PRC's deposit amount) - 25 times playthrough (Deposit + Bonus) Only bets placed in Bingo games, Slots, Keno, European Slot Poker, and Scratch Card games will be allowed. Any other game is restricted. Wagering on restricted games will void all winnings won on this promotion. If winning are voided for playing restricted games, deposit amount can be put back for customer to start again. This online casino is very misleading and not easy to get your money If you do win. Go to a regular casino if you want to gamble and avoid this misleading website out to get your money and make it as difficult as possible to withdraw funds.