Complaint Review: PLANET FITNESS

Denied services that were paid for.  Enjoying "Black card" membership for 2 years at Inverness location. Denied BlackCard services repeatedly while visiting Leesberg location by "Tunica". Admitted in but was relentlessly harrassed because home membership was different.  When I complained and walked out, Tunica stormed through exit doors after me into parking lot trying screaming and trying to provoke a fight.

I continued to my car without stopping. Later, GM / Joya, instead of firing the insane employee, cancelled my membership when I complained. I then received a harrasing phone call from Joya the following Monday, again gloating about the cancellation. I then called 911 to report harrassment by Planet Fitness,  Case # 220030480 / Officer Caston.