Planet Fitness, Harlem, NY THERE IS CONTACT BETWEEN CUSTOMER AND COMPANY Manhattan, New York
There is no correlation between the customer and the company. Not once has Planet Fitness sent me an email, a phone call or a notice in the snail mail about the status of my membership. There is no invoice or statement. However, they want to charge me for a membership for their services that I do not want anymore. I have tried multiple times to cancel-over the phone, on the website and in personal, it just seems they want to hold my membership as hostage. Do not waste a dime with this company, do not get lured into a $10 membership. If you are a current member with this company you are basically running your wallet into the ground.