Complaint Review: Planet Fitness (Seguin Texas)

I showed up with my sons to workout, the Manger Christine F and Asst Mgr Marte suggested I leave my 10 year old outside, unattended while I worked out because they lacked the proper insurance and sittin area for children to sit at while the parents worked out. Problen is, they have a clearly sectioned off area, with railing, seating, tables and tablets for customer to sit at. Maybe they should consult Golds Gym, it's not a problen there.

When the assistant manager threatened me with calling the police and having me phsically removed (beacuse my son was sitting at a table in the waiting area) I asked her for the proof that he could not wait at the tables, she went in the back and returned they notified me she was having "printer issues", - I told her I would leave when I received the so called statement he could not be there.... so after twenty minutes she can back with a fourline piece of paper restating the rules of a guest, not my son waiting in the waiting area.

The reason I feel this is a deceptive practive is they did not disclose the facts, documents or statement stating my child could not sit at the waiting area while I worked out.

The president of this company should imeadiately contact all memebers to re-establish the so-called new rules, relocated the current management to another facility and make ammends for the embarrasing show of rude behavior by staff at the facility.