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  • Report:  #442561

Complaint Review: Planetdvd.com - Family Dvd Store

Planetdvd.com - Family Dvd Store - What A Deal Dvd NEVER ORDER ANYTHING FROM THIS SCAM SITE..TOTAL RIP OFF!! No Listing Online For Any Address Another Red Flag Internet

  • Reported By:
    flushing New York
  • Submitted:
    Fri, April 10, 2009
  • Updated:
    Wed, January 13, 2010
  • Planetdvd.com - Family Dvd Store
    planetdvd.com
    Internet
    U.S.A.
  • Phone:
    778-282 8099
  • Category:

placed an order for 1980's amazing stories, 2 seasons 45 episodes on 6 dvds.. i knew something was up as no one has season 2 anywhere except this planetdvd store. the # 1 season that others sell fits onto 8 dvds alone, thats 20 episodes.. How the hell does 2 seasons, 45 episodes fit onto 6 dvds? that is less? Turns out i was right, this site declined my order as they knew i contacted my credit card company, i put a block on this transaction, and stopped it before they tried to ship out what seems to be black market copies of stuff taped from tv shows.. i was one of the lucky ones, but i had to get a new credit card to be totally safe.. cut up the old one...Never order anything from planetdvd.com , or what a deal dvd, or the family dvd store , they are all names used by this scam company that is going to be shut down soon,, i will make it my sole priority to do so, even if i have to break the building down brick by brick myself.. You can give them a call as there is no address to send off an angry letter to, another red flag that this site is a scam.. 1 778 282 8099 or 1 647 722 9393, as for being afraid of retaliation, i welcome all my enemys with open arms, as if i am in the right, god help them.. p.s. i am leaving my front door open, come one come all scammers..Come get some, i'll be waiting.

john
flushing, New York
U.S.A.

2 Updates & Rebuttals


Elissa

Blomfield,
New Jersey,
United States of America

What-a-deal company customer

#3Consumer Comment

Wed, January 13, 2010

To those of you who feel they were ripped off from this company I can understand  why.  I purchased a complete set of 3 stooges DVD's for my husband as a Christmas present.  As you know the DVD's did not work in my machines and was told by them to play in various types of machines, which I would not do.  I requested a refund and after many emails and many phone calls I did get a full refund for product and shipping to my account and was told to keep defective DVD's  There are 40 DVD's and offered to give to a charity since some play and some don't. 

All I can say is the do return emails and they do return phone calls.  They did offer alternatives to a refund which I rejected and after 4 phone calls with Alicia in billing I did receive a refund.  Keep trying and you too will prevail.


A.S

Montreal,
Quebec,
Canada

clickdvdhouse.com/planetdvd.com/familydvdstore.com

#3Consumer Comment

Wed, December 02, 2009

Hi,  I was taken by them too. The telephone number which came up on my credit card statement is:1-6477229393. The company name is What-A-Deal DVD. I fought for my money back and surprisingly I received a refund. I spoke with a lady called "Alysha Stark".  Hope this helps.

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