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  • Report:  #470541

Complaint Review: Planetrx.com

Planetrx.com Repeated shipping of wrong item Internet

  • Reported By:
    Surprise Arizona
  • Submitted:
    Fri, July 17, 2009
  • Updated:
    Fri, July 17, 2009
  • Planetrx.com
    Planetrx.com
    Internet
    U.S.A.
  • Phone:
  • Category:

I orderd NeoPolyBac an ointment that can be used in the eyes. Twice the item has been shipped to me, and twice it was the wrong item. They sent a triple antibiotic ointment both times. This ointment is not for use in the eyes, had I not read the box, I would have seriously injured my pet's eyes. Planetrx stated they would try to ship the correct item the third time, but it is now two weeks and I am still waiting.

Larry
Surprise, Arizona
U.S.A.

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