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  • Report:  #190057

Complaint Review: PLANPLUS - LEISUREPLUS - AP9SHOPPINGESSENTIALS

PLANPLUS - LEISUREPLUS - AP9SHOPPINGESSENTIALS Fraudulent billing that I did not authorize or request ripoff PLANO Texas *EDitor's Suggestions on how to get your money back into your bank account!

  • Reported By:
    Brockton Massachusetts
  • Submitted:
    Fri, May 05, 2006
  • Updated:
    Tue, June 27, 2006
  • PLANPLUS - LEISUREPLUS - AP9SHOPPINGESSENTIALS
    P.O. BOX 869094
    PLANO, Texas
    U.S.A.
  • Phone:
    888-527 2589
  • Category:

O.K. I admit it, I am not the best records keeper in the world, and I'm not very good at balancing my budget or checkbook. My wife even sometimes spends money that she doesn't tell me about. But I think that is very typical and these companies prey on these facts!

So that's out in the open.

Lately, I have been finding more and more money MISSING out of my bank account. I get a decent enough paycheck, but this past week "the stuff hit the fan" when I actually sat down to go over my bank statements for the past several months, to maybe find where it was all going.

I had looked one statement over briefly last month and saw a charge or two that I didn't recognize, but I thought it was my wife spending money again and not telling me. (I know you have probably read this same story before, because I did, and it made me realize what the heck was going on here!)

O.K. so now it's like early May, 2006. I went back in my ststements to as early as July 2005 when I found the first fraudulent charge by a company labeled "AP9SHOPPINGESSENTIALS".

This charge was for $14.95, and it has appeared EVERY MONTH SINCE THEN! I never signed up for any shopping club, and neither did my wife! This has been going on for 10 months now!

Two months later, in September 2005, I found two more FRAUDULENT CHARGES on my statement. The first was for $8.25 from a company called "PLANPLUS", and the second was for $8.95 from a company called, (you guessed it) "LEISUREPLUS".
Both of these new charges have appeared on my statement every month since then. THAT'S 8 MONTHS!

NO MORE!!!!!!!

I am not a rich man, and I certainly cannot afford to be having dirty rotten companies like this go into MY account and STEAL MY MONEY!!!!!

It's worse than the "Schoolyard Bully" taking your lunch money when you were a kid.

Companies like this MUST BE STOPPED! I will do anything I can to prevent this from happening to anybody else.

As a matter of fact, tomorrow, I am going to my bank to report all of this, show them the information I've found on this site, and GET MY MONEY BACK!

George
Brockton, Massachusetts
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

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...the victims' advocate

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...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.

1 Updates & Rebuttals


Melissa

Plano,
Texas,
U.S.A.

Consumer Affairs Manager

#2UPDATE Employee

Mon, June 26, 2006

At PlanPlus and LeisurePlus, nothing is more important than our customers' satisfaction and our Company's reputation. We take pride in researching and responding to customer concerns. If you would like for us to research your concerns, please forward your information, such as name, address, phone number, or membership number to us at custrel@aegonusa.com, by fax to 972-881-4072 or by mail at 2700 West Plano Parkway, Plano TX 75075.

Respond to this Report!