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Platinum Advantage contacted and stated that they was a company that help people with no creadit or slow credit get restablished by showing them how to manage and budget their finance Largo Florida
platinum advantage promise to help me be able to manage my finance better, the person that spoke with me name was kelvin he said i asked him several time what his name was and then asked him to spell it for me and he did. he stated that the $200.00 that was taken from my account would be set ,so i could use it to purschase items on line and i could also get cash advantage from whe i receive my platinum advantage card in the mail within 7 to 10 days after i receive my acceptance letter.
within 5 to 7 days i received this letter along with terms andconditions of the acceptance line of credit, i was a little concern and made serval attempt to reach the company at the phone that was provided on the accepance letter which was the same number i had been give as the customer service number. during all this transcation that went on about a month and a half and during this time was was constantly trying to contact the company and would get a busy signal or a message to call back during business hour no matter what time of day it was.
one day i finally got a live person that guaranteed me tha ti would be getting my card in the mail in a few days at this time i asked again how this credit card work well she stated that i would have a $2500 credit line.
After this date i was never able to contact this company and eventually when i called i got a recording stating that the number had been disconnected. i call 411 and tried to located the company,but was told that there was no listing for such company at the address i was given. this is a big ripoff and poor people like myself need to be able to get our money back they must be stop.
Ginger
STOCKTON, California
U.S.A.
1 Updates & Rebuttals
Consumer Relation Department
Largo,Florida,
U.S.A.
Platinum Advantage Information
#2UPDATE Employee
Fri, January 11, 2008
Please call our Customer Center the hrs of operation are 9am - 5pm eastern standard time Monday thru Friday . We would like to resolve this issue and any other ones any of our customers might have . Or please feel free to email your concerns to customerservice@newplatinumadvantage.com 1-877-488-8084 .
Thank You
Platinum Advantage
Customer service Manager