Complaint Review: Platinum Benefits

I was contact several times by this company while being at work. A representive called who was very professional so I decided to listen. After explaining the program she began to ask me for my checking account information. I told her that I was not interest if I was going to have to pay for the services. She stated that I wouldn't have to pay anything. so I thought it was okay to proceed. Upon the recording the rep ask for my checking account number and I asked her for what and her response was for bank vertification. Upon checking my account on Sept. 1 2006 I noticed a debit of $129.95. After verify the information with the bank I immediately called the company. Canceled the account.

I was told that a refund form would be send to me. I have been waiting for since 9/01/06. Upon listening to the recording again the customer service rep try to tell me that it specifically said that it would show up on my next statement. Since this was a credit card offer I assumed that the statement was referring to the credit card statement not my bank statement. I have yet to resolve this matter.

Nicole
Detroit, Michigan
U.S.A.