Platinum Millenium Ty Cohen CROOK - promises to get set up for eBooks and great online businesses, double bills, then runs Internet
I purchased a Platinum Millenium product to learn how to sell eBooks. I was billed twice by Ty Cohen - once through Paypal and once through a mastercard - and then never sent the product. When I realized it, several months later when I was reviewing my credit cards and found the duplicate bill - I called. They sent the product they charged me $1100 for TWICE and it had nothing of value to me -- it was all information I either knew or didn't need EXCEPT the key piece -- how to convert files into eBook compatible ones.
I tried contacting the support desk. I asked for my guaranteed money back -- it was less than a week after I'd received the product. I was refused.
I asked for a refund for one of the duplicate charges -- we're talking $1100 here -- and was refused.
I contacted the BBB in NC where he claimed to be and found there were so many complaints, but not only in NC, also in CT and NY, that they had them centralized in CT -- but they couldn't find a physical address to track him down.
He's a scam artist. It's too bad he has sickle cell anemia, just goes to show that people with genetic diseases who learn to be manipulative are that much more dangerous.
I contacted an attorney who filed a proper complaint letter -- and had no place but the internet to send it b/c of the false addresses -- the PO Box in Garner, NC will get you no where fast
We're pursuing it with the FCC but it is a slow process
Don't be fooled like I was.
Ty Cohen is a crook. He stole over $2200 from me.
2 Updates & Rebuttals
Not a membership
#3Author of original report
Fri, June 09, 2017
I did NOT PURCHASE A MEMBERSHIP, I purchased the product I was double billed I showed them proof on my credit card statement They refused to refund I still want refund - I returned the product not even a week after receipt I called the phone number provided - someone or something answers, doesn't say anything, them hangs up Not unexpected from such a shady operation -- I still think Ty Cohen is a crook! I'll be happy to update you if I ever get by double payment back -- over $2200!
Customer Support
Garner,North Carolina,
USA
We Stand By Our Clients
#3UPDATE Employee
Fri, June 09, 2017
Hi, Gail, I am so sorry that you were charged for a membership that you did not want. We do offer our customers a YES or NO trial to our membership when they order certain items from us. You have the option of saying NO if you do not wish to join our membership program. We are totally transparent about it on our web page, and you are not forced into joining. Our membership program is packed with content that a lot of authors and writers such as yourself find to be extremely beneficial to them. We do offer you a free, 14-day trial to read the content, watch the videos, consume the newsletters and listen to the insider interviews. As stated on our website and within the terms, if the trial is not cancelled after the free 14 day trial period, you are then charged for the membership, which you can still cancel at any time and receive a full refund. Again, this is not a membership that you are forced to take. IN fact, to be totally transparent on all of our order pages you will see a very visible: "No Thanks" option that will NOT put you into our membership, perhaps you overlooked it. Again, I am so sorry for this mistake and want to make things right with you in whatever way I can, including providing you with a full refund if you wish. I would like to try to make up for you not being satisfied and look forward to speaking with you and I hope you have a great day! Please reply here or reach out to us using any of the contacts means below; Please note that when leaving a voicemail or sending in an email or support ticket, depending on the day and time, it can take up to 72 hours to receive a reply from us. We are open from 9 am to 9 pm Eastern Time Monday – Friday, Email: Support@platinumMIllennium.com, Toll-Free: 1-866-752-9968, Phone: 1-917-720-9874, By mail: Platinum Millenium, PO Box 644, Garner, North Carolina 27529, Kindest regards,