Complaint Review: National Platinum

I was debited $49.95 from my checking account. And I did not authorize this transaction.

I called the phone number: 800-972-8094 and tried five times to talk with the customer service worker, my mother was also on the line with me, and he kept lying and saying that I was cussing him out and kept hanging up on me. He refused to tansfere my call to customer service, and then the sixth time I got someone named Latoyna, and she started to lie, and my mom and I both again said why are you lying, and she said that my mother did not need to be on the call, and I said yes she did, I explained again that I did not authorize $49.95 to be debited from my checking account to their company, and who and what is their company they work for. this worker also hung up on me.


I was debited a charge from my checking account. And I did not authorize this transaction.

I called the phone number: 800-972-8094 and tried five times to talk with the customer service worker, my mother was also on the line with me, and he kept lying and saying that I was cussing him out and kept hanging up on me. He refused to tansfere my call to customer service, and then the sixth time I got someone named Latoyna, and she started to lie, and my mom and I both again said why are you lying, and she said that my mother did not need to be on the call, and I said yes she did, I explained again that I did not authorize $49.95 to be debited from my checking account to their company, and who and what is their company they work for. this worker also hung up on me.

Renita Crable

Crimsonstar
Monessen, Pennsylvania
U.S.A.