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  • Report:  #1381055

Complaint Review: Platinum TV Production TRUSTED Business | Ripoff Report Verified™ …businesses you can trust. For more than 15 years Platinum TV Production/PTGTV have specialized in developing producing and distributing programming for diverse audiences. Platinum TV Production delivers award-winning content through a variety of media including television social networks websites and in-person events.

Platinum TV Production TRUSTED BUSINESS REVIEW: Platinum TV Production | RIPOFF REPORT VERIFIED SAFE ™ …businesses you can trust. Platinum TV Production/PTGTV was founded in 1997 by Paul Scott, President/CEO, as an independent media production company. Dedicated to creating communication solutions for businesses across a wide range of industries. Platinum TV Production utilizes fully-integrated communication solutions designed to educate, helping companies reach success. Platinum TV Production is committed to Ripoff Report’s Corporate Advocacy Business Remediation & Customer Satisfaction Program

  • Reported By:
    ED Magedson - Founder, Ripoff Report — Tempe Arizona USA
  • Submitted:
    Sat, June 24, 2017
  • Updated:
    Sat, June 24, 2017
  • Platinum TV Production TRUSTED Business | Ripoff Report Verified™ …businesses you can trust. For more than 15 years, Platinum TV Production/PTGTV have specialized in developing, producing, and distributing programming for diverse audiences. Platinum TV Production delivers award-winning content through a variety of media, including television, social networks, websites and in-person events.
    1000 E Hillsboro Blvd
    Deerfield Beach , Florida
    USA
  • Phone:
  • Web:
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Ripoff Report REVIEW /Commitment to Customer Satisfaction

Platinum TV Production joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.



ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST


Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

By ED Magedson - Founder, Ripoff Report

Platinum TV Production approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Platinum TV Production did just that.



PLATINUM TV PRODUCTION CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

" Platinum TV Production/PTGTV provided a full scope of services which included scripting, production coordination, editing, and scheduling air time. With over 15 years of experience in producing educational programs for major national networks, their expertise in turnkey television production was unparalleled. Their capabilities included shooting in-house or on-location.

They have worked with thousands of clients matched only by famous personalities that have hosted our shows. In addition to producing informative news segments, Platinum TV Production/PTGTV, also provided production for corporate videos, viral videos, commercials, and public service announcements.



WHY PLATINUM TV PRODUCTION IS BETTER THAN THEIR COMPETITORS

Platinum TV Production/PTGTV was the recipient of many Telly Awards - the premier award honoring the finest film and video productions, groundbreaking web commercials, videos and films, and outstanding local, regional, and cable TV commercials and programs. They were considered leaders in the independent media production industry and were honored for their philanthropy.



PLATINUM TV PRODUCTION- STATEMENTS FROM THE OWNER – PAUL DOUGLAS SCOTT

" My name is Paul Scott and I was the owner of Platinum TV Production/PTGTV. I would like to thank you for taking the time to review Platinum TV Production/PTGTV. In full transparency and disclosure, it is my belief that the report posted on Ripoff Report was written by a disgruntled ex-employee, that was fired for good cause. This ex-employee retained employment at a competitive independent media production company and sought to cause my company harm. Aside from making accusations to the Attorney General, any and all business endeavors that I formed, he attempted to slander and defame.”

The internet can be a great source of knowledge; however, it can also be used to anonymously cause harm against business and people in general. As a business owner, I have learned how to handle false accusations. My deepest concern is for my employees and protecting their good names.

At Platinum TV Production, we pride ourselves in using the highest quality PRODUCTS.

Platinum TV Production/PTGTV produced content for virtually any type of media. The company tailored messages to any audience via digital media, social media, advertising media, new media, and even print media such as magazines and trade publications.



ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH

As stated above, Platinum TV Production is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.

After speaking with the management at Platinum TV Production and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Platinum TV Production a positive Rating. Platinum TV Production made efforts to ensure that all customers were satisfied and owner, CEO, or Managing Member assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.



STATED IMPROVEMENTS FROM PLATINUM TV PRODUCTIONS

They're new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. Platinum TV Production is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.

Platinum TV Production is dedicated to customer satisfaction. Platinum TV Production/PTGTV worked with thousands of clients producing educational programming. A handful of clients expressed dissatisfaction with the production service. Refunds and remedies were offered to those clients to resolve the issue. Our goal was 100% customer satisfaction. Platinum TV Production receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.

*Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com.

This kind of dedication to customer service means that Platinum TV Production will do whatever it takes to make sure their customers are properly taken care of.

In the future, if anyone has any complaints or concerns with Platinum TV Production, you are invited to contact them directly via email: info@productionstaff.net (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the company's response and to insure customer satisfaction).

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Platinum TV Production or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at EDitor@ripoffreport.com.

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.



How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that Platinum TV Production meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Consumers can feel safe confident and secure when doing business with Platinum TV Production.

Here's why:

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about Platinum TV Production’s Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.


Written by,

..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
 
..by consumers, for consumers

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