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  • Report:  #1378571

Complaint Review: Platinum XWL Garcinia Cambogia

Platinum XWL Garcinia Cambogia Platinum XWL African MangoPlatinum Cleanse This "Free Trial" of 14 days was NOT "free" Santa Ana, California Internet

  • Reported By:
    Kat — Portsmouth Ohio USA
  • Submitted:
    Mon, June 12, 2017
  • Updated:
    Mon, June 12, 2017

Nowhere during the offer did I see anything would be due after paying for shipping for this "FREE SAMPLE". So I thought it was okay. I got the "free sample" about 4 days later. Packing slip extremely small print with no costs and details other than the product listed. There was no invoice number.  

Ten days after receiving this, a charge upwards of eighty dollars showed up on my card. Upon calling, the phone answerer siad it was "clearly explained" that the 14 days began from the order date and that it also clearly stated that full payment for a 30 day supply was due after the "free trial" This was never explained anywhere online.

She said that if I were to call my credit card company or the attorney general, that they would point out this was clearly explained and I would pay anyway! She said there would be a "cancellation charge" of 35% of the billed fee to stop the payment, but that would stop the other charge. What a crock! Pay almost 90 bucks or pay thirty! For a "free trial"! She again warned that calling authorities would do not good because they would tell the authorities all terms had been thoroughly explained! 

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