Complaint Review: Play it Again Sports

Consigned some fitness equipment at the beginning of June, 2011.  Made myself a note to call Play it Again Sports (PIAS) about a month later (called mid-July) to check status of consignment.  Employee said the equipment had sold on July 1 and payment would be sent out.  Wrote down name, date and time I called.  Left myself another reminder to call if payment was not received in reasonable time. 
August 2, still no check received.  Called them again, talked to different employee.   Told him whom I talked to, when item sold and what they owed me.  Was told they don't automatically send out payment and there may have been some mis-communication.  WTF?  How does that work?  They got their consignment fee (50%) but they don't send me my split?  I said maybe I mis-understood when I called previously.
Made arrangements for check to be sent to me since I live in another town that doesn't have a PIAS.  Would cost me more in gas to go pick up the check than the actual payment.  Stay tuned....
Read a post from a consignor in North Dakota that had very similar experience at a different PIAS.  Hopefully this doesn't turn into a big PIA.