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  • Report:  #1290626

Complaint Review: Playphone Inc.

Playphone Inc. playphone.com Malware loaded on a Samsung Galaxy phone authorized voice mail "service Charges" of 9.99 per month when I purchased my new phone. The charge on my sprint bill wasn't noticed and when I contacted Sprint, they could only refund 3 months of service. I can't get a phone number for playphone and the voicemail on my galaxy s5 is still screwed up. San Mateo California

  • Reported By:
    William — Ann Arbor Michigan USA
  • Submitted:
    Mon, February 29, 2016
  • Updated:
    Mon, February 29, 2016

I purchased a new Samsung Galaxy phone and there was an ap preloaded for voicemail.  After looking at the playphone website, I believe it was the voicemail ap that caused me to be charged 9.99 per month.  I couldn't get voicemail to work on my phone without their malware that was pre loaded.  Apparently I have been getting charged 9.99 per month  since I have owned my phone.  I am very upset and there is not a contact number for the company anywhere, only an e-mail address.  I have not heard back from the company since I contacted them.

 

 

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