Complaint Review: Pleasant Valley Kennels

Do not buy any puppies from Lynda White!!! It will be the worst mistake you ever made!!

On Friday, March 21, 2008, my sister called Lynda for me to ask about her puppies and references (which checked out by the way). My sister and I had drove to Alabama the night before to look at other puppies. Lynda basically dogged my sister because we "went over state lines and the bar is set so high for Georgia breeders". Little did we know.....

My sister and I drove to 2 1/2 hours away to Molena to see Lynda's puppies. She had two available. Both were males, which is what I wanted. I fell in love with the one I picked. I signed the contract after reading it carefully. Then we were on our way with my new puppy, Gus.

On Saturday, March 22, 2008, I took Gus to the vet my family has used for years. Upon physical exam, the vet concluded that Gus has a systolic heart murmur, and he will die. The vet cannot tell me if he will die in 2 months or 2 years. He's not sure at this point. However, he did recommend that I return Gus to Lynda. He also wrote a letter that I could take to her.

I called Lynda from the vet's office. She said well, just call me when you leave there. As I was walking out the door, tears rolling down my face, I called her back. Lynda proceeded to tell me that her contract states this and that, no refunds, blah, blah, as if I didn't already know. She said that the only thing she could do was give me the other puppy. I didn't want the other puppy at that time because my heart was set on Gus. I didn't have a hard time choosing between the two at all. She then proceeded to tell me that I couldn't take him back until Monday, March 24, 2008, due to Easter outings. She said we would discuss it then.

I read her contract over again when I got home. It specifies in the first line that the seller (Lynda) guarantees that the puppy is in good health at the date of purchase and delivery and has a one year guarantee for genetic defects. The second line states that if a puppy is returned with a letter from the vet stating a health problem the seller (Lynda) will exchange the puppy with another at the same value. The third line states that the puppy is free from any hereditary defects to the best of her knowledge.

On Monday, March 24, 2008, my sister and I drove another 2 1/2 hours to Molena to return Gus. I had fallen in love with this puppy, and my heart was so broken. Lynda wanted us to meet her at the local grocery store about 10 minutes from her house. She said she would be tied up until a certain time, and if she couldn't make it, she would send her husband. That sounded a little strange to us, and my sister decided that we would go to her house instead.

When we arrived, we were welcomed in the house by Lynda. She took Gus from my sister, and she asked for the letter from my vet. I handed it to her. She then said she would take Gus to her vet the next day and contact me then. I wasn't going to leave there empty handed. I wanted my money or another puppy. She continued to repeat that she had to take him to the vet before she could do anything. I asked her about the first line in her contract guaranteeing that the puppy is in good health on the date of sell. She said "Well to the best of my knowledge." That's not what her contract states. My sister then asked if she takes the puppies to the vet before selling them. She said "No, nobody does." How can she guarantee the puppies are in good health on the date of sell if she never has them vet checked? I asked her about the other puppy. Lynda's response was "well, he's on down the road because I sold him right before you got here". How convenient!! I obviously wasn't getting my money back either. My sister and I were accused of being crooks and liars. Lynda's husband said we made my vet make up the letter. Ok...I guess my vet would be willing to lose his license.

I didn't trust Lynda to take Gus to the vet. I just had this feeling that I would never hear from her again. I couldn't leave Gus with this woman, and my sister asked for him back. Lynda basically tossed Gus to my sister. Lynda and her husband repeatedly yelled, calling us crooks and liars. We were thrown out of her house. Lynda told my sister as we were walking down the drive way that she was going to give the money back after she took Gus to the vet. Yeah...I would have been out a dog and my money.

About thirty minutes down the road, Lynda called my cell phone. My sister answered because I wasn't in the car. She said some very rude things to her. For example, Lynda said "I know what your problem is...you are just PMSing." HA! Not something to tell a woman when she is already...mad. My sister then reminded her of the conversation on Friday regarding the "bar that is set so high". My sister told Lynda that her bar was crap. One of the references had been sold a puppy with a hernia. I guess Lynda didn't know that either. How can you breed dogs and not know that something isn't right? Lynda said "Well, my contract says I will give another puppy even if it has to come from a future litter". Nope, the contract doesn't say that either. My phone lost service, and I haven't heard from her yet.

My sister took Gus to the vet again on Tuesday, March 25, 2008, to be checked by another vet in the same office. He gave the same diagnosis. He also said that Gus' parents shouldn't be bred together because of this problem.

My mother found a rip off report on Tuesday, March 24th, about Lynda written by a lady in Oregon. I decided to put my story on here as well.

Please again do not buy any puppies from Lynda. She is not trustworthy. You don't want to end up with a sick puppy like Gus. She doesn't stand behind her contract. It's all a bunch of garbage so that she can get your money.

If you are a breeder, make sure you stand behind your contract. If you are a buyer, make sure the breeder has taken the puppy to the vet and that there are vet records available.

Anna
Villa Rica, Georgia
U.S.A.