Complaint Review: Pleasure Time Readers

being a victim of pleasure time readers, i recieved in the mail a month ago a bill from them saying i owed them $136.56, a monthly charge of 68.28 for magazines i supposedly subscribed to. First off i never recieved any magazines!! secondly i cancelled my account with them the same week i opened my account, and i was reimbursed for the money they withdrew... so why would they continue to charge me for things i did not recieve, and a subscription i cancelled to?

Well i called them shortly after i recieved my obsurd bill, they told me to fax/mail them a copy of my bank statement that shows they reimbursed me and they wil take the corrective action. so i mailed it to them and i never recieved confirmation or anythin, the only reply i got back was another bill saying i owe them $204.84.

i tried calling them this morning 888-4356767, no one picked up. what kind of company does not provide an email contact, or message system. why would they put so much time in trying to contact you, but once u try to contact them it seems like the effort doesn't go both ways. i'll try to update once i find a way to contact them

Pat
El Monte, California
U.S.A.