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  • Report:  #1501392

Complaint Review: Plexaderm

Plexaderm Sold A product doesn’t work.

  • Reported By:
    Teri — San Diego United States
  • Submitted:
    Wed, October 28, 2020
  • Updated:
    Fri, November 13, 2020

It was a waste of $15 for the trial they sent these tiny pods that were dried up the two that were not dried up  didn't work

infomercials say they're not actors they're real people and they're showing their bags completely go away in 10 minutes my bags under my eyes are not nearly as prominent as theirs and it did not go away it's obvious they're using enhanced photography of some sort just like they would Special effects in any movie.

2 Updates & Rebuttals


Teri

San Diego,
United States

Tried to return

#3Author of original report

Thu, November 12, 2020

 I called to return the item unfortunately it was past the grace period - I didn’t receive it until 3 weeks after I ordered it. I tried it 2 weeks later. I threw it out.


Plexaderm

Farmingdale,
New York,
United States

Your Satisfaction is Our Priority

#3REBUTTAL Owner of company

Thu, November 12, 2020

We are very sorry to hear that you did not achieve amazing results like so many of our customers do. The application process is most important. Our customer care team is happy to help troubleshoot and assist you with a better experience. If you are not completely satisfied then your order can be returned within 30 days for a refund. Your satisfaction is extremely important. We look forward to speaking with you. You can reach us at 800-681-0366 or by email at customercare@sheerscience.com.

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