PLI*MYHERITAGE PLIMUS INC. ILLEGAL DIRECT DEBIT FROM MY ACCOUNT 19/06/2015 Internet
Good afternoon from Perth Western Australia.
I wish to complain about an illegal direct debit from bank account on 19/06/2015.
The amount was for USD 119.40-converted to Australian Dollars AUD 159.60
This is the second consecutive year this has happened despite my clear instruction in 2014 that there was to be no further contact with this Company.In 2014 the money was eventually returned to me-therefore I expect the same outcome this time.
Please help me to have my money refunded immediately and also reiterate that I do not want any further contact with is "company"!!!
Your help in this matter is appreciated
MAL S
1 Updates & Rebuttals
Dean MyHeritage Team
California,Israel
Assistance with subscription charge.
#2UPDATE Employee
Thu, June 25, 2015
Dear Mal,
Thank you for posting your comments here on Ripoff Report.
I understand that you have had a subscription fee withdrawn from your account and I would like to assist you with this.
Would you be so kind as to contact me directly from your registered MyHeritage email address to support@myheritage.com and by placing my name (Dean) in the subject line.
This will ensure that you are forwarded directly to me and I will personally investigate your case.
Thank you for your cooperation and I look forward to hearing from you.
Kind Regards,
Dean,
MyHeritage Team.