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  • Report:  #1335832

Complaint Review: Plymouth Relocation Services

Plymouth Relocation Services Aggressive, Lies, Broker doesn't vet their movers New Hyde Park New York

  • Reported By:
    Ninaloo — Sarasota Florida USA
  • Submitted:
    Mon, October 31, 2016
  • Updated:
    Mon, October 31, 2016

Plymouth Relocation Services is overpriced and did not provide the service I paid for and trusted them to perform.  Their sales team was extremely aggressive, they made false promises to match prices with other companies and the moving company they set me up with was completely unprofessional.  The company they "Assured was triple A-Rated and legitimate" took 6 weeks to deliver my goods thus violating regulations to deliver within 25 business days.  When I called the moving company Plymouth arrnaged for me, they threatened to hold my goods hostage and continue to charge me for storage.  When the mover finally did arrive, they couldn't deliver my goods to my house because their truck was so massive.  I had to rent a UHaul and have friends come help me unload the UHaul at my house.   My driveway could fit any normal sized truck - but not an 18-wheeler.  The 18-wheeler couldn't even fit in the neighborhood park parking lot next door.  Plymouth also lied to me to get me to put down a down payment.  I wanted to move as quickly as possible and the date they gave was 10 days away.  They said they would match prices with competing offers and it was a safe bet to go with them.  The very next day I sent 2 offers lower than what they quoted, but they refused to match the price.  They then said they couldn't match the price because the move was less than 2 weeks away.  So they were never intending to match any prices I gave them since they booked the move 10 days in advance!!!  This company is manipulative.  Stay away.

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