PNC 550 CELEBRATE VIRGINIA PKWYFredericksburg VA 22410 Bait and Switch Fredericksburg nationwide
I opened an account with PNC on 06/30/2015 with the agreement if I make a direct deposit then I would be awarded 200.00 bonus 30 days later. I opened the account and they knew I co-signed my daughter's account when she was 16 she is now 24 and is a mother. I have no access to her account or do I use her account. Regardless, as I sat up the account and signed up for with another bank assisting me both confirmed I would still get the sign on bonus. Now 30 days later I got a message that stated this .
| Re: Re : Re: Re : Re: BalanceAccount | ||
| 08/06/2015 | ||
| Dear Debra A Tyree, Because of the ongoing nature of this issue, I have escalated this to our Retail Escalation Group. You will receive a call from our escalation specialists within 2 to 3 business days. Should you wish to contact us prior to receiving a call, please dial 1-877-762-8000 (Monday - Friday: 8 a.m. - 8 p.m. ET; Saturday: 8 a.m. - 5 p.m. ET) and reference number 215218003529. I sincerely apologize for any difficulty this may have caused and we look forward to speaking with you and resolving this! Sincerely, Robert Trostle PNC Bank Original Message Follows: ------------------------ To: CSR Agent <csr@pnc.com> Subject: Re : Re: Re : Re: BalanceAccount (KMM9555379V813L0KM) That was not the deal. I signed up for my daughter's account 10 years ago for she was 16. I did not open it as a co-owner. I came to you only for the bonus of 200.00 because I work for Geico and was referred. If I'm not eligible then when I signed up she with the form Candice should have informed me. Please review again if this is true than I will cancel the account because I will not bank with someone who lied to me from the get go. |