PNC Bank Unfair charges Washington Pennsylvania
I have an automatic withdrawal that comes out every month. I had enough funds to cover it. I checked my account online and it had the auto withdrawal posted and I still showed a positive balance. The next day, I checked and my account was charged a 36.00 overdraft fee. I had "pending items" which are now not going to clear because of the overdraft fee making the account short. They told me that the pending items went against the account balance first before the auto withdrawal which made the withdrawal bounce.
I told her I knew that one of the pending items would not clear and therefore I was making a deposit before it posted so it would clear and she said it's too late. Why, if the pending items are not posted yet, are they not giving you time to deposit money in your account? Why do they count pending items against your balance before they actually post and therefore cause other items to bounce even though the money was actually there for those items? This is just bad business and I think there should be a class action filed because obviously I'm not the first one this has happened to.
I've been a PNC customer for years and my employer also does business with them as our paychecks are auto deposited there. I may have to find another bank because this is absurd. It is near impossible for us to know what items are going against our accounts in what order when we can go online and it shows something entirely different. What good is checking your account online if your balance is never what they have at the bank.
2 Updates & Rebuttals
Jim
Florida,USA
Same Broken Record
#3Consumer Comment
Tue, April 28, 2015
The only reason...THE ONLY REASON you have overdraft charges is because YOU gave yourself overdraft charges. You freely admitted here you want an accurrate balance, right? Then you admit what you think is the source of this most accurrate balance is what you see on line. When you get O/D charges, oh, its unfair, its a scam, its illegal! The reason abd the only reason you get O/D charges is because YOU FAIL to account for each and every penny you spend from that account b keeping a written record, subtracting each and every amount you spend, adding each amount you deposit as per the funds availability rule and maintaining an on going running balance. The bank DOES NOT KNOW every debit you run up ONLY BECAUSE the merchant, NOT THE BANK, may not submit that debit in a timely manner. However, if you were to write that debit down and subtract it from the balance, you'vealready taken it out of your funds available and you don't spend that money before the debit hits.
Sorry, there's no tricky accounting here, there's no scam and no conspiracy to get you. You have done what easch and every other whiner here has done and thats NOT PROPERLY MANAGING THE ACCOUNT by keeping the written records as listed above! Take this lack of record keeping to another bank and you'll be back here whining again about overdraft fees...GUARANTEED!
Since you probably won't like what I've told you because I didn't tell you what you wanted to hear, let me save you the effort. Don't bother claiming "you must work for them", because I don't or any bank!
Striderq
Columbia,South Carolina,
USA
The real question is...
#3General Comment
Tue, April 28, 2015
From your post: Why, if the pending items are not posted yet, are they not giving you time to deposit money in your account? Why do they count pending items against your balance before they actually post and therefore cause other items to bounce even though the money was actually there for those items? This is just bad business and I think there should be a class action filed because obviously I'm not the first one this has happened to.
The answer is: you spent the money when you did the transaction. As soon as you allow the company to run your card, you have spent the money and promised it to the company. The proper way is to deposit the money first and then spend it. Not to spend it and try to beat it to the bank.
So it comes down to this: The real question is why are you spending money you don't have??? This is not a rip off, it's bad account management.
And, no I do NOT work for PNC.