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  • Report:  #1274212

Complaint Review: PNC BANK

PNC BANK Unfair practice of overdraft fees after i requested that they do not authorize insufficient funds

  • Reported By:
    Karen — union city Georgia usa
  • Submitted:
    Tue, December 15, 2015
  • Updated:
    Tue, December 15, 2015

After I requesting that PNC not authorize funds that were not available in my account. The did and notified me by phone 11 days after they had already made $7 per day overdraft fees and x11 = $77 + $36 overdraft fee. When I asked them why they stated they allow certain transactions to be paid. So basically my requested did not matter and they authorized charges knowingly would made my account insufficient. They are ROBBERS and THIEVES!!! If your smart you would never bank with PNC Bank due to unfair practices!!! I recieved a letter today 14days after the insufficient funds! This is Illegal!

2 Updates & Rebuttals


Jim

Florida,
USA

You're Right Up To A Point

#3Consumer Comment

Tue, December 15, 2015

The BIGGEST FACTOR in MPG is the driver!  Any driver who feels they need to pass everybody in sight, floor it when the light turns green or drive at top speed every second is NOT going to get good MPG no matter what the car is.  Also, be sure the tire inflation, measured by a guage is correct.  However, all bets are off when you're dealing with these people. 

Right from their website, they tell you they are playing the add-on, bogus, phony fee con game by sticking you with this bogus fee of $697.  They can make up whatever "justification" they want but its pure fraud.  The manufacturer already pays them to prepare the car for sale to you!  What they did is collect from them AND you.  That con-game should have told you all you need to know about their level of honesty and integrity!


Robert

Irvine,
California,
USA

Not Illegal...

#3Consumer Comment

Tue, December 15, 2015

Sorry contrary to your belief it is what the bank is doing is NOT illegal.  However, in certain cases by you "authorizing" withdraws against funds you know are insufficent you could actually be the one guilty of a crime.

Now, yes you can "opt-out" of certain transactions, where if there is not enough available in your account at that time it will be declined.  However, this applies only to Point-of-Sale(Debit Card) transactions and ATM's.  It does not apply to any ACH transaction such as a Pre-Authorized debit, or checks.  So in these cases even if you do "opt-out" on the debit card transactiioons, if another type of transaction comes through.  If there is not sufficent funds the bank has the right to pay the debit, and charge you a NSF Fee.   They can also reject it AT THEIR OPTION, however if they reject it they will still charge you with a returned item fee(which can be as much as the NSF Fee).  So either way if there is not enough money in your account you are getting hit with a fee.

You talk about being smart.  Well if you were truly trying to be smart you would realize what you need to do to solve this issue.  And the solution is NOT to change banks.  The simple way out of this is to maintain an ACCURATE register where you write down every transaction you do.  So you know how much you have available and don't spend(or authorize) more than you have available.   If you don't know how to do this or this is some foreign language I am now talking, you can search the Internet for things such as "Balancing your Checkboook".  Heck, I would bet that if you even went into the branch and asked if someone could help you with using a register they would be glad to help.

Oh but if you do change banks but don't change your ways, we will see you here again writing another report on that bank.  It may not be tommorow or even this month..but it will happen.

 

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