PODS PODS MOVING AND STORAGE Refused pick up on correct date, costing me fines and damages. Rude customer service, lies Internet
I called and ordered a container to be delivered on 12/21/12. It was to be picked up on 12/27/12, and the person I spoke to reminded me it could only stay a week due to HOA laws and rules.
They did not pick it up!
We sold the house, the new tenant moved in, but the POD was never picked up. I called PODS and was told it was not supposed to be picked up. I told the lady that I had spoken to someone and advised them that it was to be picked up, that I had a total amount and that I even had insurance. She said no, I didn't have any of this. Then when she looked it up, she told me I did, but she said it still could not be picked up until three days later. This is costing me over $250 per day in fines and rental from the new owner.
Do not use PODS, they are a scam, a rip off and are staffed by rude and poorly trained staff. I was even told by the woman I spoke to that they hire "mentally handicapped" children to talk on the phone, that is exactly what she said! I was shocked...I have nothing against challenged individuals, but I can't trust my move to someone who can't keep accurate records.
Do yourself a favor...don't use PODS. At one point I was even told that they would not bring it to me, and asked me how I liked that! They threatened to steal my belongings. They are rude, obnoxious, lie and steal. I have reported these people to Florida BBB as well as my local BBB. No wonder they are in Florida, all the scams are there.