Complaint Review: Pogo - Electronic Arts

I subscribed to pogo.com for 2 years, won $250 in a drawing and when I sent in the paperwork priority mail with delivery confirmation, discovered that the post office had "attempted" to deliver it to the address in California they gave me, that a notice was left, and that it hadn't been claimed

Many consumers of this game site report the same runaround when it comes to winning prizes pogo claims to pay out.

Initially, I found out that I had won from another pogo subscriber. In other words, I wasn't even notified I had won yet my name was posted as a winner. This was disturbing since they allowed only 7 days to claim a prize that they didn't even notify me that I had won.

When I queried their tech support I received no response - except being blocked from my account today. In other words, I'm now being denied access to a service I paid for a month in advance. Obviously retaliatory.

Of course, I will pursure this with the state attorney generals. After what I've experienced, and what I've heard ancedotely, I won't be satisfied with just getting my money back or a "prize".

Verne
Fairfield, Iowa
U.S.A.