Complaint Review: Pohanka Honda Of Marlow Heights MD

Prior to going to the dealership I was looking around for a quote. Greg Leake was the first to answer so I contacted him and eventually made an appt. to test drive the car i wanted. So i went, test drove, told him what color, model, and make I wanted. He came back told me he has it available and gave me a written quote. So i told him I would finance with my bank.

He constantly called me to check on "how I was doing" and the very first time he called I told him it was being processed and that i will notify him once i hear from the bank. HE still called everyday. so someday i would ignore it. He was telling me that he can definitely get the car but I have to put down a deposit. LUCKILY i didnt.....

Anyway I came back, with check in hand ready to get my car, and where is he? ...on vacation. anyway luckily i didnt make that deposit. Turns out they lied, they never had my car, they "mis quoted" me! BTW it took me an hour to get all this information back from when I actually arrived at the dearlership. They chose not to honor anything they said, and tried to convince me to buy a car i didnt want.

Needless to say, I left and went to another dealership and bought my car i wanted. Greg then emailed me asking for my business...i replied and told hiim i was unhappy and bought my car elsewhere... he then responded with a rude and unprofessional email back. so i then wrote him how unprofessional he was and he never wrote back. Never think about buying a car from them. they will LIE and totally mislead you. If only I had time to tell you every single detail. its soooo bad. I hope everyone takes this into deep consideration.

Ellen
Accokeek, Maryland
U.S.A.