Complaint Review: Pointe At Ramsgate Apartments

I have requested to speak to a manager about the miscommunication and lack of communication by the staff here. My issues: I wanted a 1 bdrm with patio but was told only about the upgraded apts priced at 710. After I moved in, I was then told there were regular apts for 640 that did not have the black applicances or chrome handles, and that due to these things, I will pay 710... For handles and black appliances???? I did not ask for an upgrade. Based off their internet site, I wanted the one for 640 and called multiple times asking about it but was told all apts increased to 710. I see that as false advertising. However, after my move in, I was told about the regular ones. While in this "upgraded" apt, I have a stove that is 4" away from the wall and a broken dishwasher. It does not appear upgraded to me. I was not told about a money card for laundry and was very angry that I attepted to wash my clothes after office hours without this info. I was not told I had to get renter's insurance until the day before I moved in, or about the $100 deposit for tv satillite service. I paid but dish could not provide service So i requested this to be credited to my rent. I Just called and was told by Sophie that my credit is 55.12 because I did not pay all that I should have at move in, when actually..I paid 12 cents over what was quoted to me. The 45 she said I still owed should have been waived as courtesy due to wrong info by Becca. Becca was also the one who failed to tell me about the regular apts at 640, renter ins, and satillite services. She did write up my orinigal lease to say my rent was 640, but as I was about to sign, Breanna said that was an error and tore it up. My fire extinguisher has not been inspected since 2009. There were people living here before me. Whose responsibility is it to keep that up to code? Should I contact the Fire Marshal to make a report since its been 6 years since an inspection??? The only positive since being here...the maintenance man was polite and answered my questions about my appliances. Other than that, staff does not return my calls or address issues until I call multiple times. I wanted to also add that I was charged for a full day of rent on the 10th..My move in day, although I could not get my keys until 3pm. The day before, I was called at 4pm by Breanna, saying that I could not get keys before 3pm. I explained to her that I had family coming from an hour and a half away and asked for an exception. She said she would speak to the manager and call me back. She did not return the call. I called the next day, since I had to be out of my last apt by noon for it to be shown to someone else, and she tells me that I can get my keys at about 1:30. Due to having to wait, my cat urinated in the carrier in my truck, then shook it out into my truck seat. How is it that I did not pay enough money..which I paid more than I was quoted..and could not get here on my move in day till later? I paid for the whole day.