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  • Report:  #1099399

Complaint Review: Points2shop LLC

Points2shop LLC P2SPoints2shop Scammed me out of 838 points despite my verifying my Identity and Address

  • Reported By:
    cwlegal218 — Huntington West Virginia
  • Submitted:
    Fri, November 15, 2013
  • Updated:
    Fri, November 15, 2013

After earning enough points to cashout I was blocked from doing offers. I contacted support who told me they were showing me logged in as too far away from my physical address and to make sure I have only one account. I proved I only have one account and explained that no other website is showing me as being too far away from my physical address. The site promised that if I provide a copy of my Drivers License and a utility bill proving my identity and address they would reinstate my account. I did this and they blocked me again. When contacting them again I was again asked by another support member to verify my identity. I informed them I already had verified my identity but provided a copy of my Drivers License and utility bill again anyway. I was then banned from chat and blocked from offers and the admin of the website refuses to respond to my support tickets I have been going at this asking them to be honest and provide my balance to me that I worked hard on since I proved my identity, my address, and that I don't have more than one account and am not behind a proxy for over three weeks now!

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