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  • Report:  #226501

Complaint Review: Polaroid

Polaroid Defective Product and bad customer service Waltham Massachusetts

  • Reported By:
    Freehold New Jersey
  • Submitted:
    Wed, December 20, 2006
  • Updated:
    Wed, December 20, 2006
  • Polaroid
    1265 Main St W2-2c
    Waltham, Massachusetts
    U.S.A.
  • Phone:
    800-3435000
  • Category:

I received a polaroid under-cabinet tv/dvd for Christmas (2005)and it only worked for a few months before the screen went black. I called polaroid and they basically said Too bad the warranty is up (90 days!), but for $110.00 we can replace it.....what so that it can happen again after another few months.

I took it to a repair shop (mind you it worked for only 6 months maybe) and they said it needed a new display board assembly but polaroid does not/will not sell internal repair parts. What a waste of money!!

We replaced it with a Sony they have a much better warranty. We will NEVER buy from Polaroid again. Who expects a 90 warranty on a television, I expected Polaroid to back their product better than this.

Kim
Freehold, New Jersey
U.S.A.

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