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  • Report:  #314355

Complaint Review: Polaroid

Polaroid Update on email response Waltham Massachusetts

  • Reported By:
    Ridge New York
  • Submitted:
    Mon, March 03, 2008
  • Updated:
    Mon, March 03, 2008
  • Polaroid
    Waltham,Mass
    Massachusetts
    U.S.A.
  • Phone:
  • Category:

Thanks to who left email address for Polaroid Customer service

I wrote to "JAWASKO" and Im not sure if there email replys are automated or if they have kids reading the emails.

The reason I say this is because of the response I received from this "JAWASKO"

I asked if there was anything that could be done with a POLAROID LCD I had purchased and STARTED giving me problems when I had it for 10 months.

I went on to say another problem developed 2 months later.......

Her response was "Sorry you are having an issue with your TV after 10 months,it is still under warranty" and then proceeded to give me the warranty phone #

The warranty had just expired (I guess she doesnt know how long the warranty periods are) so this is where I stand,with a 37" LCD sitting on my floor useless.

If there is anyone on this thread that would be interested in a class action suit I think now is the time to look into it.POLAROID is not going to do anything for anyone of us complaining here..

I emailed a law firm that handles class action suits but havent heard back I dont know the first thing about starting a suit,but if anyone is interested I think it would be a good idea to state it and see if we can get the ball rolling. I REALLY dont think they should be allowed to get away with this

Dennis
Ridge, New York
U.S.A.

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